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When you return the car, whether or not there is a check in person there or not, do the following to protect yourself :
Take a picture or video of ALL 4 corners of car body for your records.
As well take a picture of Gas gauge to make sure that you do not get dinged for gas not FULL. 7 of 8 vs 8 of 8 reading means $14 CAD last time I was dinged. With my picture of gauge, they dared not to charge me for that.
My scam on a previous rental with damage charged to my rental car was $1000 CAD. They showed me the fender damage of my once rented car 1 month after my return. Mileage recorded at repair shop was EXACTLY the same as when I returned the car. You mean to tell me that rental car was TOWED to the place and NOT DRIVEN.
I warned them that I would ask assistance from CBC market place show to let people know such a scam existed.
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