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楼主: dragondick

Moonwaiting 客服投訢

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发表于 2016-4-19 02:17:50 | 显示全部楼层
hornyme 发表于 2016-4-19 00:37
這幾家都好小客

你E排去 BBF 都幾頻密 !?
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发表于 2016-4-19 03:26:19 | 显示全部楼层
moonwaiting 发表于 2016-4-18 18:33
我就接电话那个女。现在这人根本讲大话。。。今天预约12点早上VANESSA , 11:45打来说快要到了,能给它密 ...

我就接电话那个女。~~~~ Dear Madam. I met Nara 5 times (for phone you answered 4). Kitty 1.

You provided me direction to enter the unit:[Only when I arrived the building. No early releases]
2 times from front door (not underground parking)
2 times from underground parking

>I concurred that you provide VERY pleasant phone manner. VERY clear instruction (for entering the unit)
>You even politely requesting me to stay in STAIRS (to wait) until the last customer exit (from Nara's unit).
>You did remind me that there ain't phone signal in underground parking. Phone exchanges must be above ground. I nodded.

All my 5 visits (only to NARA) are well on-time. Never had 1 minute late (including 1 time stayed in stairs due to early arrival)

Miss Madam (I don't know you name). Needless lingering in this kind of conversation any more.
Politeness/attitude are reciprocal. 你對人有禮貌,人自然對你客氣。

Miss Kitty. You are good too (phone manner)

Mr Andy. Both this "madam" and Kitty are good in their job. You should proud of having these kind of employees. Customers whom they're facing are likely from 三山五嶽 (以為自己有錢大晒). They needed SPECIAL manner to handle.


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发表于 2016-4-19 04:48:20 | 显示全部楼层
Verdict -  roll with the punches. Cause not worth mentioning unless it's a habitual trend  
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发表于 2016-4-19 05:43:14 | 显示全部楼层
I have no issues with MW, unless I tried to book B or C one week in advance, then I got slapped!
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发表于 2016-4-19 07:36:30 | 显示全部楼层
more drama with MW, and surprisingly this time brought up by DD boss,

higher traffic lower customer service
golden rule of supply and demand
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发表于 2016-4-19 07:39:39 | 显示全部楼层
read most of the comments
unfortunately, can't read what MW admin has to say, all censored out

anyhow, are we boycotting MW now? or let's put an end to it and let DD boss have a free session
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发表于 2016-4-19 08:01:18 | 显示全部楼层
一早看帖子,得知龙哥与MW闹心,挺惊讶的。能让龙哥生大气,一定有原因。我一向很满意WM和BF的客服,听声音,感觉是美女帅哥。这世界有时候让两个都nice的人在错误时间进入错误时空。大家各退一步吧。龙哥找个妹子开心一下就过去了。
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 楼主| 发表于 2016-4-19 08:21:32 | 显示全部楼层
Wenjun 发表于 2016-4-18 21:03
这个论坛上的老人应该都知道龙哥和moon waitting 几年来好像一直都有过节。希望这个投诉贴是实事求是,而不 ...

If there is 过节, will I go there many times recently and posted favourable reviews?
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发表于 2016-4-19 08:22:21 | 显示全部楼层
joejoe31 发表于 2016-4-19 02:17
你E排去 BBF 都幾頻密 !?

見過kelly就冇去。
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发表于 2016-4-19 08:30:55 | 显示全部楼层
有時不是kitty 接電話的,另—個真的很差
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